Carelon Behavioral Health, formerly known as Beacon Health Options, is a behavioral health managed care company. If your insurance card or benefits summary references Carelon or Beacon, your mental health benefits may be administered through them rather than your primary insurer. Keri Powell Therapy accepts Carelon Behavioral Health.
We have offices in Champaign, downtown Champaign, Mahomet, Monticello, Bloomington, and Oak Brook. We also see clients throughout Illinois via telehealth. If your employer’s plan routes behavioral health through Carelon or Beacon, your therapy benefits are usable here.
How Carelon Behavioral Health Works
Carelon Behavioral Health manages mental health and substance use benefits on behalf of many employers and health plans. This setup is more common than most people realize. Your medical insurance might be through one carrier, while your mental health benefits are handled separately through Carelon.
A few things worth knowing before you reach out:
- Your Carelon behavioral health benefits are separate from your medical benefits. The deductible, copay, and coverage limits may be different from what you’re used to for regular doctor visits.
- Most Carelon-administered plans do not require a referral for outpatient therapy. You can contact a provider directly.
- Telehealth is covered under most Carelon-administered plans. Virtual sessions count the same as in-person for covered services.
- If you’re not sure whether your mental health benefits run through Carelon, check the back of your insurance card or the behavioral health section of your benefits summary.
When you reach out to us, we’ll verify your Carelon coverage and walk you through what your plan covers before your first appointment.
What to Expect When You Reach Out
When you contact us, we’ll ask for your insurance information and confirm your Carelon benefits before scheduling. Because Carelon administers plans on behalf of many different employers and carriers, the specifics can vary. We’d rather verify it accurately than make assumptions that lead to a surprise bill.
Once coverage is confirmed, we’ll match you with a therapist based on what you’re working through and your scheduling preferences. We have therapists who work with anxiety, depression, trauma, grief, relationship issues, and more. The goal is a good fit, not just an available appointment.
Your first session is a chance to get to know each other. You’re not committing to anything long-term before you’ve had a chance to see how it feels.
Ready to Get Started?
Call us at 217-352-0200 or use the form below. Tell us a little about what you’re looking for and we’ll take it from there.
Frequently Asked Questions
Yes. We accept Carelon Behavioral Health, formerly known as Beacon Health Options. When you reach out, we’ll verify your specific plan and confirm your benefits before scheduling.
Beacon Health Options rebranded as Carelon Behavioral Health. If your plan previously listed Beacon Health, it’s the same company under a new name. Your benefits work the same way, and we accept both.
Check the back of your insurance card for a separate behavioral health number, or look at your benefits summary for a mental health or behavioral health section. It may reference Carelon, Carelon Behavioral Health, or the former name Beacon Health Options. You can also call us and we can help you figure it out.
Most Carelon-administered plans don’t require a referral for outpatient therapy. You can reach out to us directly. If your specific plan is an exception, we’ll catch that when we verify your coverage.
Yes. Carelon administers behavioral health benefits on behalf of many carriers and employers. Your medical insurance card may show a different name, but if your behavioral health benefits are managed by Carelon, those benefits apply here. We’ll verify the details when you contact us.
Yes. Most Carelon-administered plans cover telehealth for mental health services. We offer virtual appointments to clients anywhere in Illinois. If you’d prefer not to come into an office, that’s a fully supported option.
We have offices in Champaign, downtown Champaign, Mahomet, Monticello, Bloomington, and Oak Brook. We also see clients throughout Illinois via telehealth.
Not all of our therapists are in-network with Carelon Behavioral Health. When you reach out, we’ll match you with a therapist who is. We can also discuss out-of-network billing options if needed.
